I’m having considerable trouble importing images into Test Steps and Expected Test Results. It barely works at all. The Testiny server is self-hosted. One can attempt to import images of any format, but in 99% of cases, absolutely nothing happens – not even an error message – nothing at all. On the test server at Testiny website, it’s possible to import images into Test Steps, but this doesn’t work for Test Results either. Instead of displaying the image in the Test Result, it appears in the Test Step. Visual documentation is essential in our test cases. If there is no proper solution for this, we will unfortunately have to part ways with Testiny. I don’t have time to deal with Testiny’s bugs. The version is: V1.22.0
Hey Tim,
Welcome to the Testiny forum and thanks for your detailed report and feedback
We know how important visual documentation is for test cases. However, since uploading images works on our cloud instance and the code is the same as the on-premises version, the issue you are seeing is maybe also related to the on-premises setup - possibly a reverse proxy setting, missing CORS headers, or security restrictions in your environment.
Here are a few things you could check on your side:
- Ensure your reverse proxy forwards all headers correctly
- Verify the rules in your firewall or web server config
- Try different browsers
- Check browser dev tools for any failed network requests or CORS errors
- Make sure no antivirus or browser extension interferes with uploads
We will do our best to investigate this issue in detail as well. Please be patient with us, as reproducing problems on site is much more difficult than in the cloud and can therefore take longer.
We understand if you prefer not to troubleshoot these kinds of issues and choose a different solution. Thanks again for taking the time to share your experience.
Best,
Chris