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Pricing and Payment Details

Free for Open-Source Projects​

Testiny is built on top of many great open source tools like NodeJs, React, Docker, etc. We want to say "thank you" to the open source community by offering free Testiny instances with unlimited users to any open source project.
Just register an account in our application and send us an email with a link to your open source project. We will be happy to upgrade your Testiny account to the Advanced plan with all available features and unlimited users.

Plans​

  • Free
    The Free Plan enables small test teams of up to 3 people to get started with test management at no cost.
    We know how hard it is to develop new software as a startup and want to help you develop high-quality software.
    This plan does not include guaranteed support from the Testiny team. However, if you need help, please do not hesitate to ask in the forum. Our support team is always available to assist you. We won’t leave you out in the cold.
    Have a look at our pricing details for more information. Upgrading to a paid subscription is possible anytime.

  • Advanced (Legacy Plan)
    This plan will be replaced by Starter.

  • Starter
    Perfect for teams beginning their structured test management journey. The Starter Plan includes everything your team needs to begin structured test management. It provides full support for test cases, test runs, and test plans, along with unlimited history to track every change. You can tailor your workflows with custom fields and capture detailed information with results recorded per step. All data can be exported as CSV or Excel for reporting, and the plan also includes MCP Server support for advanced integrations. With room for up to 25 user seats, it’s ideal for teams that are just getting started with test management and need a solid foundation to grow.

  • Business
    The Business Plan includes all Starter features and adds the flexibility and power needed for scaling teams. Track you automatation results, track progress with milestones and align testing efforts with broader project goals. Single sign-on ensures secure and seamless access across your organization. With premium support included, teams of five or more can rely on a fast, efficient, and highly scalable test management experience.

  • Enterprise / Testiny Server
    The Enterprise Plan is designed for larger testing teams and comes with additional features such as custom roles and permission groups, audit logs, on-premises installation (Testiny Server), etc. and priority support to help larger organizations and teams streamline their software testing. Enterprise SLA is available upon request.
    Since enterprises often have unique setups and individual requirements, please don’t hesitate to contact us for feature enhancements. We are happy to customize Testiny to meet your advanced needs. Feel free to contact us at [email protected] for more information.

License Model​

Our licensing is based on a per-user seat model. This means that each active user in your Testiny organization consumes one seat. An active user is any account that is enabled and able to sign in and use the system.

You can add as many users as you like, but only active users count toward your seat usage. If you disable or remove a user, their seat becomes available again and can be reassigned at any time.

User Seats vs Viewer Seats​

Our licensing model distinguishes between User seats and Viewer seats. A User is someone who actively works with the system (creating, editing, executing, or managing content depending on their permissions) and each active User consumes a User seat. Users are meant for team members who contribute directly within the product.

A Viewer, on the other hand, has read-only access and can leave comments. Viewers can see results, reports, or dashboards but cannot create or modify anything. A Viewer consumes a Viewer Seat, which are priced much lower, making them suitable for stakeholders who only need visibility rather than editing capabilities.

How Users are Counted​

Testiny keeps track of the number of users marked as "active" in Settings -> User Management to calculate the subscription fee. We do not track if and how often users log in or access Testiny — things like that don’t affect the subscription fee.

You can adjust the number of seats at any time in Settings -> Billing. If you decrease the number of seats, the paid seats stay available until the end of your billing period. If automatic seats are enabled, you can adjust number of seats needed at any time by adding, removing, activating, or deactivating users Settings -> User Management.

If you add multiple users, Testiny collects all the changes in one day and charges your credit card only once. You will therefore receive only one invoice with all the changes within 24 hours. Examples:

  • 1 user added → 1 invoice the next day
  • 5 users added on the same day → 1 invoice on the next day
  • 1 user added today, 2 users added two days later → 2 invoices (each on the next day)

Subscription fees are calculated as follows:

  • User Seats
    All regular users except viewers who are marked as "active" are counted for the subscription at any given time.

  • Viewer Seats
    Viewers are available within Testiny at discounted rates; they are only allowed to view test cases, test runs, etc. and leave comments. Enabling all members of the development, test and management team can bring a big economic advantage and much-increased transparency to your company.
    The "Viewer role" (or a role with fewer permissions) has to be explicitly selected in the "Role dropdown" (otherwise the user will be counted as a regular user).

Testiny keeps track of the maximum number of regular users and viewers marked as "active" at the same time and calculates the subscription fee based on this number of users. When you add a new user to your account, Testiny automatically calculates the subscription fee until the end of your payment cycle. For example, if you have 15 days left until your next monthly payment, we will deduct only the aliquot amount of the monthly subscription fee.

Manage and Change Subscriptions​

You can manage and change your plan at any time in the Settings -> Billing. Users with administration rights have access to the billing portal.

You can update payment methods and your company details, or access all invoices via the Customer Portal which is powered by our external payment processor, Stripe.

You can also reach your Testiny payment customer portal directly here. Just use the email address that your Testiny invoices are sent to in order to log in.

What happens if I change my subscription plan during the month?​

You can change your selected plan and add/remove users at any time. If you change your subscription or remove users, Testiny will automatically adjust the subscription fee at the beginning of your next subscription period. Removed seats will remain available until the end of your current billing period. When you add users, they are available immediately — you don’t have to wait until the end of the current subscription period.

Payment Methods and Billing Cycles​

Testiny supports all major credit cards, direct debit, etc. and issues a recurring invoice that can be accessed through the Stripe Customer Portal.

  • Monthly subscription
    Monthly subscriptions are billed monthly at the beginning of each new subscription cycle. You can view the recurring subscription fee and the date of the next payment in the app in the Billing settings.

  • Yearly subscription
    For a yearly commitment, we offer 2 months for free as an additional discount.

    Annual subscriptions are also billed at the beginning of each new subscription cycle. If you add users during the year, Testiny will automatically invoice you for the rest of the year until the next billing cycle — so you can also add users at any time.

    You can view the yearly subscription fee and the date of the next payment in the Billing settings.

Wire transfer and a quote/purchase order (PO) workflow are offered for yearly subscriptions within the Enterprise plan — please contact us via [email protected] in this case.

Open Questions?​

If anything is unclear and in case of any questions, please contact us via [email protected].